Moving in the Greater Toronto Area can be overwhelming. From navigating condo rules in downtown Toronto to coordinating a family move in Scarborough, the right moving company makes all the difference. But with so many options, how do you find a reliable team you can trust? The answer is in genuine, detailed moving company reviews Toronto residents have shared.
Reading other people's experiences is the best way to understand a company's reliability, pricing honesty, and professionalism before you even call. This guide will show you exactly where to look for credible reviews, helping you find the perfect moving partner for your home or rental.
This list breaks down the top platforms for vetting movers in Ontario. We’ll feature our #1 choice, On The Move Moving & Junk Removal, and other great resources like Google, Yelp, and HomeStars. You'll learn what to look for, how to spot red flags, and how to hire a mover that gets your things there safely, on time, and on budget. Let’s get started!
1. On The Move Moving & Junk Removal
Best For: A trusted, all-in-one solution for moving and junk removal across the GTA, Durham Region, and all of Ontario.
On The Move Moving & Junk Removal is our top choice for homeowners and renters in Ontario. We combine comprehensive services, local expertise, and a customer-first approach that makes moving simple. As a locally owned and operated company based in Hampton, we handle everything from moving and packing to junk removal under one roof. With over 15 years of hands-on experience, our team can manage a condo move in downtown Toronto, a full family home relocation in Whitby, or a commercial move in Mississauga with ease.
What truly makes us #1 is our integrated service. Instead of hiring separate companies, you can have our trusted crew move your belongings and then haul away old furniture, appliances, and junk. This saves you time, money, and stress. Our reputation is built on being punctual, clear, and careful with your things—critical factors when you’re looking for moving company reviews Toronto residents trust. Best of all, we are fully insured & bonded, offer free supplies, have no truck or fuel fees, and we pay the tax!
Key Features and Service Highlights
- Full-Service Relocation: We handle every detail, from professional packing and unpacking to furniture assembly.
- Integrated Junk Removal: We can clear out unwanted items during your move—perfect for decluttering before you pack or after you leave.
- Wide Service Area: Based in Hampton, we serve the entire Durham Region, the GTA, and all of Ontario, including Pickering, Ajax, Oshawa, Scarborough, and Markham. We handle local and long-distance moves.
- Specialized Moving Expertise: Our crew is experienced with condo and apartment moves, from booking elevators to following building rules. We also offer commercial moving for offices and businesses.
- Affordable & Transparent: We pride ourselves on having affordable rates with absolutely no hidden fees.
Pricing and Booking Process
On The Move is committed to fair, affordable pricing with a "no hidden fees" promise. To get a precise cost for your move, you can request a fast, free quote by call or text at 289-987-2434. Our personalized quotes ensure you only pay for what you need. For more details, check out our reliable moving services and see the benefits we offer.
Pro Tip: When you call for a quote, be as detailed as possible about your items, any tricky-to-move pieces (like pianos), and access at both locations (stairs, narrow halls) to get the most accurate price.
Pros & Cons
| Pros | Cons |
|---|---|
| #1 All-in-One Service: Combines moving, packing, and junk removal. | No Online Rates: Pricing is only available by requesting a custom quote. |
| Locally Owned & Operated: An insured, bonded team with 15+ years of experience. | Website Lacks Third-Party Reviews: Does not display independent review widgets or awards directly. |
| No Hidden Fees: We pay the tax, and there are no truck or fuel fees. | |
| Condo & Commercial Experts: Skilled in handling apartment rules and business moves. | |
| Serving All of Ontario: Flexible scheduling across the GTA, Durham, and beyond. |
Ultimately, On The Move Moving & Junk Removal is the best choice for anyone in the Toronto area or across Ontario looking for a reliable, full-service mover. Our ability to bundle moving with junk removal, plus our commitment to affordable rates and excellent service, makes us the perfect partner for a smooth move.
Website: https://www.onthemove1.ca
2. Google Maps (Google Reviews)
For a large volume of customer feedback, Google is a great place to start. By searching for "moving company reviews Toronto" in Google Maps, you get instant access to a huge database of mover ratings. It’s often the first place people leave a comment, making it a good tool for checking a company's recent performance.
The map feature lets you find movers in specific neighbourhoods, from Scarborough to Etobicoke. This helps you find a local mover familiar with your area. Google Business Profiles also provide key info like hours, service areas, and phone numbers.
How to Use Google Maps for Mover Research
To get the most value, filter reviews by "Newest." This shows you a company’s current service quality. Also, see how owners respond to feedback; a professional reply to criticism is a good sign.
Be aware that some fake reviews can slip through Google's filters. It’s smart to be skeptical if a profile has a sudden rush of generic, five-star ratings. It can be insightful to learn about strategies like how businesses manage fake Google reviews on the platform.
Quick Facts: Google Maps
- Review Volume: Extremely high, offering a broad consensus.
- Key Features: Map-based search, photo galleries, Q&A section, real-time business hour updates.
- Pros: The largest and most current source of reviews, easy to compare many companies quickly, map feature helps find local options.
- Cons: Can be susceptible to fake or spam reviews, lacks a formal verification process for reviewers.
- Website: https://maps.google.com
While Google provides a wide view, it's just one part of your research. After finding top contenders, dig deeper. If you want an all-in-one solution with perks like insured services and no hidden fees, narrow your focus to full-service Toronto moving companies that fit your needs.
3. Yelp (Canada)
For those who like detailed, story-style feedback, Yelp is a solid choice for finding local services. Customers often share in-depth stories, which is great when looking for moving company reviews Toronto. These reviews can reveal key details about a mover’s professionalism, pricing, and problem-solving skills.
Yelp is useful for its strong filtering. The site flags suspicious reviews, helping you trust the feedback. You can also filter for specific needs like "piano movers" or "packing services" to find a company equipped for your job.
How to Use Yelp for Mover Research
When on Yelp, read the full text of both good and bad reviews. A detailed one-star review about a surprise charge can be more informative than ten generic five-star ratings. See how a company replies to feedback; a respectful response is a good sign.
Reading these stories gives you a feel for a company's communication style. This is vital for understanding pricing, as it can give you a better idea of the final bill. Knowing the average cost of movers in Toronto also helps set a realistic budget.
Quick Facts: Yelp (Canada)
- Review Volume: Moderate to high, with an emphasis on detailed narratives.
- Key Features: In-depth text reviews, photo galleries, Consumer Alerts for suspicious activity, strict content moderation.
- Pros: Strong moderation reduces inauthentic content, long-form reviews provide deep insights into service quality and pricing.
- Cons: Some business owners report frustration with the review filter, review coverage can be less comprehensive for smaller or newer companies.
- Website: https://www.yelp.ca
Yelp provides great insights, but use it with other platforms for a complete picture. After reading reviews, cross-reference top-rated movers on other sites. This approach helps you find a reliable and professional team, like On The Move Moving & Junk Removal, that consistently delivers insured services with no hidden fees.
4. HomeStars
As a Canadian platform for home services, HomeStars is a fantastic resource for homeowners in the GTA. Its "Movers" category is well-vetted, making it a reliable place to find good companies. HomeStars offers verification and awards like the "Best of" badge, which signals top-tier service.
The platform makes hiring simple. You can browse company profiles with photos, service details, and reviews. A key feature is requesting quotes from multiple movers at once, which saves time. The site also provides helpful Canadian-specific resources like hiring checklists and cost guides.
How to Use HomeStars for Mover Research
When searching, use the filters to sort by rating or number of reviews. Look for the "Best of" awards, as these are given to companies with outstanding feedback. Read recent reviews to get a feel for a company's current performance and look for comments describing the whole moving process.
While HomeStars has verification steps, be mindful of sponsored placements at the top of results. Scroll past them to see all available options. Using this site with others gives you a full view of the market, helping you identify the truly best movers in Toronto with a consistent record of customer satisfaction.
Quick Facts: HomeStars
- Review Volume: High, particularly for established service providers in the GTA.
- Key Features: "Best of" awards, multi-quote requests, verified pro badges, detailed company profiles with photo galleries.
- Pros: Strong Canadian focus with good GTA penetration, verification adds a layer of trust, easy to compare multiple quotes.
- Cons: Sponsored placements can influence search results, not all local movers maintain an active profile.
- Website: https://www.homestars.com
5. Better Business Bureau (BBB) – Toronto/Ontario
For serious due diligence, the Better Business Bureau (BBB) is a critical stop. It provides accreditation status, letter grades (A+ to F), and a history of formal complaints against a moving company. It's the place to see if there are patterns of unresolved issues.
The BBB's strength is its structured evaluation. A company’s grade considers factors like time in business, transparency, and how they handle complaints. This makes it a great tool for verifying a mover's commitment to ethical business practices.
How to Use the BBB for Mover Research
Start by searching for a specific moving company or browse the list of accredited movers in Toronto. Pay close attention to the "Complaints" tab. Read any filed complaints to understand the issues, such as disputes over charges or damaged items. How the company responded is even more telling.
Remember, not all legitimate movers are BBB accredited, as it's a voluntary program. The absence of a profile doesn't mean a company is untrustworthy, but a high grade and a clean complaint history is a big plus.
Quick Facts: Better Business Bureau
- Review Volume: Lower than consumer platforms, but focused on formal complaints and resolutions.
- Key Features: Accreditation status, A+ to F letter grades, detailed complaint histories, verified business information.
- Pros: Excellent for checking a company’s track record with disputes, accreditation provides a level of vetting, shows how companies handle serious problems.
- Cons: Not all good movers are listed, fewer narrative-style reviews from everyday moves, the interface can feel more formal than other sites.
- Website: https://www.bbb.org/ca/on/toronto/category/moving-companies/accredited
Using the BBB helps you vet a company's integrity. Once you've confirmed a company like On The Move Moving & Junk Removal has a strong reputation, you can confidently inquire about their services, knowing they offer insured services, affordable rates, and no hidden truck or fuel fees.
6. MovingWaldo
MovingWaldo offers a modern way to find movers by connecting you with pre-screened companies in Toronto. It acts as a concierge service, helping you get instant quotes and compare options. Its focus on verification makes it a good resource for avoiding hidden fees or surprises.
The platform creates its own "best of" lists with detailed profiles on movers across the GTA. Each profile often includes pros, cons, and insurance details. This process saves time, especially if you want to compare a few strong, pre-vetted candidates.
How to Use MovingWaldo for Mover Research
Input your moving details to get instant quotes from their partners. This allows for a quick comparison of pricing and services. Explore the detailed mover profiles, but always cross-reference their top picks with reviews on other platforms like Google for a complete picture.
Because MovingWaldo is a closed network, not every great moving company in Toronto will be listed. Treat their recommendations as a strong starting point, not the final word.
Quick Facts: MovingWaldo
- Review Volume: Moderate, as it’s a curated platform with a smaller pool of movers.
- Key Features: Curated "best movers" lists, instant quote comparisons, booking support, focus on verified and insured companies.
- Pros: Saves time by presenting pre-screened, reputable movers; excellent for comparing quotes quickly; transparency on fees and insurance.
- Cons: Not all high-quality movers are listed; some content is editorial, so cross-checking is recommended.
- Website: https://www.movingwaldo.com
Using a service like MovingWaldo helps you build a shortlist. Next, contact them directly to ask about specific services you need, like professional packing. Partnering with a full-service mover like On The Move Moving, which offers insured services and guaranteed pricing with no hidden fees, ensures your entire move is handled professionally.
7. TrustedPros
TrustedPros is a Canadian-focused platform connecting homeowners with contractors, including movers in Toronto. It offers a unique "TrustScore" to assess a mover's reliability. For anyone researching moving company reviews Toronto, this site provides a layer of verification that is distinctly Canadian.
The platform's strength is its screening and verifying of reviews, which helps filter out suspicious activity. You can browse over 100 movers in Toronto, sorting them by their TrustScore. Company profiles are straightforward, and you can request free estimates from multiple movers.
How to Use TrustedPros for Mover Research
Start by sorting the Toronto movers list by "TrustScore" to see which companies rate highest. Read the detailed reviews for specifics about the crew’s professionalism and punctuality. A consistently high rating indicates long-term quality.
The site also offers practical hiring guides for Ontario, explaining things like proper licensing and insurance. While review counts might be lower than on larger platforms, the quality of each review makes this a valuable source for cross-referencing your top choices.
Quick Facts: TrustedPros
- Review Volume: Moderate, with a focus on verified, in-depth feedback.
- Key Features: TrustScore system, verified homeowner reviews, free estimate request tool, dedicated Toronto moving category.
- Pros: Canada-focused with substantive homeowner feedback, screening helps reduce fake reviews, provides hiring tips for Ontario.
- Cons: Review counts for some movers are lower than on Google, the interface can feel more like a directory.
- Website: https://trustedpros.ca/on/toronto/moving-services
Using specialized sites like TrustedPros helps you build a detailed profile of potential movers. Once you have a shortlist, contact them to confirm they offer what you need, such as professional packing services in Toronto, for a truly stress-free move.
Top 7 Toronto Moving Reviews Comparison
| Item | Process/Complexity (🔄) | Resources / Speed (⚡) | Expected Quality & Impact (⭐ 📊) | Ideal Use Cases (💡) | Key Advantages |
|---|---|---|---|---|---|
| On The Move Moving & Junk Removal | 🔄 Low — direct local booking; custom quote required | ⚡ Moderate — phone/email quote; seven‑day scheduling | ⭐ Good local expertise; 📊 reliable for Durham/GTA but limited third‑party reviews | 💡 Full‑service local moves, condo/strata moves, junk removal | Locally owned, insured crew, flexible hours, end‑to‑end service |
| Google Maps (Google Reviews) | 🔄 Low — search, map filters, read reviews | ⚡ Very fast — instant listings, hours, photos | ⭐ Variable — 📊 largest review pool but authenticity mixed | 💡 Quick cross‑checks, proximity/operating hours, recent photos | Huge volume of reviews, map discovery, up‑to‑date business info |
| Yelp (Canada) | 🔄 Low — browse longform reviews and filters | ⚡ Moderate — time to read narrative reviews and photos | ⭐ Good qualitative insight; 📊 detailed service/pricing stories | 💡 Deep qualitative research and spotting recurring themes | Longform reviews, photo galleries, consumer alerts, moderation rules |
| HomeStars | 🔄 Medium — compare profiles, awards, request quotes | ⚡ Moderate — quote requests may take time | ⭐ High trust potential; 📊 Canada/Toronto‑focused vetting and badges | 💡 Compare reputable GTA movers and solicit multiple quotes | Verified pros, award badges, hiring guidance for Toronto moves |
| Better Business Bureau (BBB) – Toronto/Ontario | 🔄 Low — lookup accreditation and complaint history | ⚡ Fast to view listings; slower complaint resolution | ⭐ Strong for due diligence; 📊 complaint patterns and response records | 💡 Vetting company reliability, accreditation and dispute handling | Accreditation/grades, formal complaint records, dispute context |
| MovingWaldo | 🔄 Medium — curated lists and agent‑assisted booking | ⚡ Fast — instant quotes/booking support often available | ⭐ High for curated options; 📊 transparent fees but not exhaustive | 💡 Time‑pressed customers wanting verified quotes and booking help | Curated/verified movers, instant quotes, booking assistance |
| TrustedPros | 🔄 Medium — directory‑style browsing and estimate requests | ⚡ Moderate — requests and TrustScore checks take time | ⭐ Good Canada focus; 📊 TrustScore + verified homeowner reviews | 💡 Request estimates and check licensing/TrustScore for Ontario movers | Canada‑focused, practical hiring tips, TrustScore screening |
Your Next Move: Choosing the Right Toronto Mover
You've sifted through the moving company reviews Toronto has to offer, from Google and Yelp to HomeStars. Navigating this information is the key step to ensuring your move is smooth and stress-free. This guide has given you the tools to understand ratings, spot genuine feedback, and find a truly reliable mover.
The goal is to look beyond a simple star rating. A five-star review is great, but the real value is in the details. Helpful reviews comment on specifics: punctuality, crew professionalism, clear communication, and transparent pricing. These are the signs of a trustworthy mover.
Synthesizing Your Research for a Confident Choice
Your research ends with making a confident choice for your unique move. Whether you're a student moving from a Scarborough apartment or a family relocating from a house in Whitby, your needs are specific. The best mover for you is one whose services, pricing, and reviews align with those needs.
Here’s a quick checklist to finalize your decision:
- Cross-Reference Your Top Picks: Did the same companies get positive feedback across multiple platforms like Google and HomeStars? Consistency is a strong sign of reliable service.
- Filter by Service Needs: Do you need junk removal too? Do you need a company that specializes in condo moves? Filter your list based on the services you need.
- Analyze Negative Reviews: Look at the 1- and 2-star reviews. Are the complaints consistent (like surprise fees)? Or are they isolated issues? How a company responds to criticism is very revealing.
- Prioritize Local Expertise: A mover with deep knowledge of the GTA and Durham Region, from downtown Toronto traffic to subdivisions in Bowmanville, has a clear advantage. Local experience means a more efficient move.
Why On The Move Moving & Junk Removal Stands Out
Throughout this guide, we've explored how to find the best fit. We believe On The Move Moving & Junk Removal is the #1 choice for customers who want the best. Our reviews often highlight our commitment to transparent, affordable rates. We stand by our promise of no truck or fuel fees and even pay the tax for you. This straightforward approach removes the financial stress of moving.
Being fully insured and bonded provides the peace of mind you deserve. Our customers in Ajax, Pickering, and across Ontario consistently praise our friendly, professional crews. By offering services like junk removal, we provide a complete solution. We strive to be your moving partner, delivering a service built on trust and 15+ years of experience.
Choosing a mover is a big decision. You are entrusting them with your possessions. By using the strategies here, you can find a company that values your trust. Look for transparency, reliability, and a commitment to customer satisfaction. Your perfect, stress-free move is just one informed decision away.
Ready for a 5-Star Move? Contact On The Move Moving & Junk Removal Today!
On The Move Moving & Junk Removal – Trusted Movers Across Durham Region & the GTA
Local • Long-Distance • Residential • Commercial • Seniors • Junk Removal
Fully Insured • No Truck or Fuel Fees • Free Supplies • 15+ Years Experience
📞 Call or Text: 289-987-2434 🌐 https://onthemove1.ca
📍 Serving up to 250 km from Hampton, including:
Pickering, Ajax, Whitby, Oshawa, Bowmanville, Courtice, Clarington,
Toronto, Scarborough, Markham, Vaughan, Richmond Hill, Mississauga, Brampton and more.
📚 Read Our Moving & Junk Removal Blogs https://onthemove1.ca/blog/
⭐ Read Our Google Reviews https://maps.app.goo.gl/zJW11oWfodw37fFb7